Frequently Asked Questions
Hey there! We've got your back on sizing. Each listing comes with its own size chart, so be sure to check it out for the perfect fit. Our shirts are true to size, but if you're vibing with that oversized chill, go ahead and size up.
Here's a pro-tip: grab your favorite shirt, lay it flat, and measure from the top of the collar to the bottom, left to right.
We allow a half-inch allowance for any manufacturing surprises β because we all deserve a little wiggle room! If you're still unsure, drop us a line, and we'll get you sorted. Let's make sure that tee fits and feels as good as it looks.
Happy sizing!
Easy peasy! We want your shirt to stay as cool as you look in it.
Machine wash it in cold water, toss in some non-chlorine detergent, and tumble dry on low heat. Just a heads up β keep that iron and dry cleaning away, they're not tee-friendly.
Treat it with a little love, and it'll stay comfy and stylish. Any more questions on TLC for your tee? Hit us up, we're here to help!
Hey there! We're all about family time, so my usual response window is between 9-5. But hey, sometimes I'm an early bird or a night owl, and may get back quicker β I'm flexible like that!
Weekends, holidays, and the cozy nights are family o'clock for me, so I might be a bit MIA during those times. But don't worry, I'll be back bright and early! Thanks for understanding β Your patience means the world, and I promise to get back to you as soon as I can!
Great question, friend! While we aim for perfection, your shirt might have a slight color variance due to different monitor settings. Just a heads up, the color on your screen could play a little game of telephone with reality. If you have any concerns, hit us up β we're here to chat!
Great question! Our shirts usually make a grand entrance from our main warehouse β that's their usual hangout spot. But guess what? With our shop spreading its wings and getting extra love, especially during the wild holiday seasons (and honestly, all the seasons are pretty happening!), we've brought in some fabulous backup from professional print-on-demand pros. It's like having a squad of shirt superheroes to make sure your orders zoom out the door right on time.
All our shirts are printed with the DTG (direct to garment) magic, using ink for that extra profesh vibe. Plus, the cherry on top β every shirt is proudly made and printed right here in the good ol' USA!
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We're growing, and we're stoked you're part of the journey!
What should I do if I have a problem with my order?
Hey friend! While we do our absolute best to make every order perfect, sometimes shipping hiccups, sizing surprises, or the occasional mix-up can happen. If anything seems off with your order, please donβt hesitate to reach out!
Just send us a message or email anytime, and Iβll do my very best to help make things right. Whether itβs a shipping issue, printing concern, damaged item, or anything else that went a little sideways, Iβm always happy to take a look and see what we can do.
Iβm always just a message away, and truly appreciate your kindness and patience while we work through any issues together π
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bornroyalofficial@gmail.com